{"id":16107,"date":"2025-01-09T14:49:10","date_gmt":"2025-01-09T13:49:10","guid":{"rendered":"https:\/\/qurasoft.de\/?page_id=16107"},"modified":"2025-06-12T10:21:53","modified_gmt":"2025-06-12T08:21:53","slug":"soporte","status":"publish","type":"page","link":"https:\/\/qurasoft.de\/es\/support\/","title":{"rendered":"Apoye"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"16107\" class=\"elementor elementor-16107\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b684ee8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b684ee8\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-bcf7361\" data-id=\"bcf7361\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cf406e9 elementor-widget elementor-widget-heading\" data-id=\"cf406e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Asistencia SaniQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa9d435 elementor-widget elementor-widget-text-editor\" data-id=\"aa9d435\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nuestro servicio de asistencia t\u00e9cnica est\u00e1 a disposici\u00f3n de los usuarios de la plataforma SaniQ (sistema web y aplicaci\u00f3n para pacientes) de lunes a viernes, de 9.00 a 16.00 horas, por tel\u00e9fono o correo electr\u00f3nico.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-406cbdf\" data-id=\"406cbdf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-267d524 elementor-widget elementor-widget-image\" data-id=\"267d524\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/qurasoft.de\/wp-content\/uploads\/2025\/06\/Support_Ragnar-1024x683.jpg\" class=\"attachment-large size-large wp-image-17812\" alt=\"\" srcset=\"https:\/\/qurasoft.de\/wp-content\/uploads\/2025\/06\/Support_Ragnar-1024x683.jpg 1024w, https:\/\/qurasoft.de\/wp-content\/uploads\/2025\/06\/Support_Ragnar-300x200.jpg 300w, https:\/\/qurasoft.de\/wp-content\/uploads\/2025\/06\/Support_Ragnar-768x512.jpg 768w, https:\/\/qurasoft.de\/wp-content\/uploads\/2025\/06\/Support_Ragnar-1536x1024.jpg 1536w, https:\/\/qurasoft.de\/wp-content\/uploads\/2025\/06\/Support_Ragnar-2048x1365.jpg 2048w, https:\/\/qurasoft.de\/wp-content\/uploads\/2025\/06\/Support_Ragnar-18x12.jpg 18w, https:\/\/qurasoft.de\/wp-content\/uploads\/2025\/06\/Support_Ragnar-24x16.jpg 24w, https:\/\/qurasoft.de\/wp-content\/uploads\/2025\/06\/Support_Ragnar-36x24.jpg 36w, https:\/\/qurasoft.de\/wp-content\/uploads\/2025\/06\/Support_Ragnar-48x32.jpg 48w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-341bb6e elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"341bb6e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8bd1958\" data-id=\"8bd1958\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d7c7ada elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"d7c7ada\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"hm hm-headset\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1388c7 elementor-widget elementor-widget-text-editor\" data-id=\"e1388c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>C\u00f3mo ponerse en contacto con nosotros:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fef3ce6 elementor-widget elementor-widget-text-editor\" data-id=\"fef3ce6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW162113280 BCX0\" data-ccp-parastyle=\"Body Text\">Lun.<\/span><span class=\"NormalTextRun SCXW162113280 BCX0\" data-ccp-parastyle=\"Body Text\">-<\/span><span class=\"NormalTextRun SCXW162113280 BCX0\" data-ccp-parastyle=\"Body Text\">Vie:<\/span> <span class=\"NormalTextRun SCXW162113280 BCX0\" data-ccp-parastyle=\"Body Text\">09:00<\/span> <span class=\"NormalTextRun SCXW162113280 BCX0\" data-ccp-parastyle=\"Body Text\">-<\/span> <span class=\"NormalTextRun SCXW162113280 BCX0\" data-ccp-parastyle=\"Body Text\">16:00<\/span> <span class=\"NormalTextRun SCXW162113280 BCX0\" data-ccp-parastyle=\"Body Text\">Reloj<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-0531ebb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0531ebb\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-73b5ee7\" data-id=\"73b5ee7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-db84995 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"db84995\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone-volume\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3e7d444\" data-id=\"3e7d444\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9110b17 elementor-widget elementor-widget-text-editor\" data-id=\"9110b17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"tel:+49 (0) 261 \u2013 134 986 97\">+49 (0) 261 - 134 986 97<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-54ef3f2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"54ef3f2\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-79ffb19\" data-id=\"79ffb19\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d5c5ef6 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"d5c5ef6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"huge huge-mail-at-sign-01\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-f2aa9ab\" data-id=\"f2aa9ab\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4e5f9ad elementor-widget elementor-widget-text-editor\" data-id=\"4e5f9ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"mailto:support@qurasoft.de\">support@qurasoft.de<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-bd0072a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bd0072a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-0bfb6f9\" data-id=\"0bfb6f9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5cea11d elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"5cea11d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fab fa-whatsapp\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-0d411cb\" data-id=\"0d411cb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f505b54 elementor-widget elementor-widget-text-editor\" data-id=\"f505b54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>+49 (0) 261 - 134 986 97<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ac33f1e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ac33f1e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6948264\" data-id=\"6948264\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-71ac88c elementor-widget elementor-widget-heading\" data-id=\"71ac88c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Formaci\u00f3n de pacientes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d120b8 elementor-widget elementor-widget-text-editor\" data-id=\"5d120b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nuestro equipo de asistencia organiza peri\u00f3dicamente sesiones de formaci\u00f3n en l\u00ednea para pacientes sobre el uso de la aplicaci\u00f3n SaniQ HERZ. Le informaremos con antelaci\u00f3n por correo electr\u00f3nico de cu\u00e1ndo es la pr\u00f3xima cita a la que pueden inscribirse sus pacientes.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1f85d9c\" data-id=\"1f85d9c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d110fdf elementor-widget elementor-widget-image\" data-id=\"d110fdf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/qurasoft.de\/wp-content\/uploads\/2025\/05\/patientenschulung-e1746794655225-1024x1024.png\" class=\"attachment-large size-large wp-image-17323\" alt=\"formaci\u00f3n de pacientes\" srcset=\"https:\/\/qurasoft.de\/wp-content\/uploads\/2025\/05\/patientenschulung-e1746794655225-1024x1024.png 1024w, https:\/\/qurasoft.de\/wp-content\/uploads\/2025\/05\/patientenschulung-e1746794655225-300x300.png 300w, https:\/\/qurasoft.de\/wp-content\/uploads\/2025\/05\/patientenschulung-e1746794655225-150x150.png 150w, https:\/\/qurasoft.de\/wp-content\/uploads\/2025\/05\/patientenschulung-e1746794655225-768x768.png 768w, https:\/\/qurasoft.de\/wp-content\/uploads\/2025\/05\/patientenschulung-e1746794655225-12x12.png 12w, https:\/\/qurasoft.de\/wp-content\/uploads\/2025\/05\/patientenschulung-e1746794655225-24x24.png 24w, https:\/\/qurasoft.de\/wp-content\/uploads\/2025\/05\/patientenschulung-e1746794655225-36x36.png 36w, https:\/\/qurasoft.de\/wp-content\/uploads\/2025\/05\/patientenschulung-e1746794655225-48x48.png 48w, https:\/\/qurasoft.de\/wp-content\/uploads\/2025\/05\/patientenschulung-e1746794655225.png 1080w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>SaniQ Support Unser technischer Support steht Anwender:innen der SaniQ Plattform (Websystem &amp; Patientenapp) montags bis freitags von 9 bis 16 Uhr telefonisch oder per E-Mail zur Verf\u00fcgung.\u00a0 So erreichen Sie uns: Mo.\u2013Fr.: 09:00 \u2013 16:00 Uhr +49 (0) 261 \u2013 134 986 97 support@qurasoft.de +49 (0) 261 \u2013 134 986 97 Patientenschulungen Unser Support-Team f\u00fchrt [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16107","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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